Privacy Policy

1. Overview

Truckzilla Logistics is committed to protecting your privacy and ensuring the confidentiality of your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

2. Information We Collect

We collect information provided directly by you when you inquire about shipping services, request freight quotes, or communicate with our dispatch and carrier relations teams. This may include:

• Name and contact details (email address, telephone number, business address).
• Company name and operational profile.
• Shipping specifications, route details, and billing particulars.

3. Purpose of Collection

The information collected is used exclusively to facilitate freight management, provide accurate shipping quotations, manage carrier agreements, process freight payments, and maintain regular business communication. We do not sell or trade personal data to third parties.

4. Data Retention & Safeguards

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or to satisfy statutory, legal, and financial requirements. We employ industry-standard organizational and technical security measures to safeguard your information against unauthorized access, loss, or misuse.

5. Privacy Officer & Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer:

6. Complaints & Regulatory Escalation

If you believe your privacy rights have been infringed or if our Privacy Officer is unable to resolve your inquiry, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca.